![]() We don't say which types of information gambling businesses should ask for. The documents a gambling business can ask you to provide include: What type of documents can I be asked to provide? If this information is not enough you will be asked to provide copies of identification documents. to check whether you have self-excluded from gamblingĬompanies can often match your account with existing information which is stored on databases such as credit referencing agencies and the electoral roll.There are three main reasons why gambling companies ask for ID: Where a gambling business delays a request to withdraw funds due to insufficient ID, they may be in breach of Licence Condition 17 – Customer identity verification and may be subject to regulatory action. If a gambling business needs more information before you can withdraw your funds, for example, for anti-money laundering checks, then they should ask promptly and not only when you want to withdraw your funds. However, there may be occasions where a gambling business can only ask you for information at that time in order to fulfil legal obligations. Our rules say that a gambling business can't ask you to prove your age and identity as a condition of withdrawing your money if they could have asked you at an earlier point. All online gambling businesses must ask you to prove your age and identity before you gamble.
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